TERMS OF SERVICE & PRIVACY POLICY
Terms of Service
Welcome to BarkDesk.
We’re delighted to have you onboard. Before you start using our chatbot service, please take a moment to review the following terms and conditions carefully. By using our service, you agree to comply with these terms and conditions.
1. Definitions:
“Chatbot Service”: Refers to the automated chat system provided by BarkDesk
“User”: Any individual or entity utilizing the Chatbot Service.
2. Accuracy of Information:
While we strive to provide accurate and up-to-date information through our chatbot service, we cannot guarantee the accuracy, completeness, or reliability of the information provided. Users acknowledge that the chatbot may occasionally provide inaccurate information.
Users are solely responsible for verifying the accuracy and reliability of any information obtained through the chatbot service before making decisions based on such information.
3. Limitation of Liability:
BarkDesk shall not be liable to users or any third party for any damages arising out of or in connection with the use or inability to use the chatbot service, including but not limited to direct, indirect, incidental, consequential, or punitive damages.
In no event shall BarkDesk’s total liability to users exceed the amount paid by the user, if any, for accessing the chatbot service.
4. Indemnification:
Users agree to indemnify and hold harmless BarkDesk, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, liabilities, damages, losses, costs, or expenses (including reasonable attorneys’ fees) arising out of or in connection with the user’s use of the chatbot service or violation of these terms and conditions.
5. Intellectual Property:
The chatbot service, including all content, graphics, logos, and software, is the property of BarkDesk and is protected by copyright, trademark, and other intellectual property laws.
Users agree not to reproduce, modify, distribute, display, or create derivative works of the chatbot service without the prior written consent of BarkDesk.
6. Termination:
BarkDesk reserves the right to terminate or suspend access to the chatbot service at any time and for any reason without prior notice.
Upon termination, all provisions of these terms and conditions which by their nature should survive termination shall survive, including but not limited to warranty disclaimers, limitations of liability, and indemnification obligations.
7. Governing Law:
These terms and conditions shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law principles.
Any disputes arising out of or in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the courts of [Your Jurisdiction].
8. Modification of Terms:
BarkDesk reserves the right to modify or update these terms and conditions at any time without prior notice. Users are encouraged to review these terms periodically for any changes.
By continuing to use the chatbot service after any modifications to these terms, users agree to be bound by the revised terms and conditions.
9. Entire Agreement:
These terms and conditions constitute the entire agreement between BarkDesk and the user regarding the chatbot service and supersede all prior or contemporaneous agreements and understandings, whether written or oral.
10. Contact Information:
If you have any questions or concerns regarding these terms and conditions, please contact us at hello@petbizstudio.com.
By using our chatbot service, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Privacy Policy
This privacy policy explains how we collect, use, and disclose personal information when you use our chatbot service. By using our service, you consent to the collection, use, and disclosure of your personal information as described in this policy.
1. Information We Collect:
Personal Information: When you interact with our chatbot service, we may collect certain personal information, including but not limited to your name, email address, contact information, and any other information you voluntarily provide.
Usage Information: We may collect information about your interactions with the chatbot service, including the questions asked, responses provided, and usage patterns.
Device Information: We may collect information about the device you use to access the chatbot service, such as your device type, operating system, and IP address.
2. How We Use Your Information:
Providing and Improving the Service: We use the information collected to provide, maintain, and improve our chatbot service, including customizing responses to better meet your needs and preferences.
Communications: We may use your contact information to communicate with you about your inquiries, requests, or feedback regarding the chatbot service.
Analytics: We may use aggregated and anonymized data for analytical purposes to understand usage trends, improve the functionality of the chatbot service, and enhance user experience.
3. Information Sharing and Disclosure:
Third-Party Service Providers: We may engage third-party service providers to assist us in providing the chatbot service or performing related services. These service providers may have access to your personal information, but only to the extent necessary to perform their functions on our behalf.
Legal Compliance: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as subpoenas, court orders, or legal process.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of the transaction. We will notify you via email and/or a prominent notice on our website of any change in ownership or use of your personal information.
4. Data Security:
We take reasonable measures to protect the security of your personal information against unauthorized access, alteration, disclosure, or destruction.
However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee the absolute security of your information.
5. Your Choices:
Opt-Out: You may choose not to provide certain personal information or opt-out of receiving communications from us. However, please note that opting out may limit your ability to use certain features of the chatbot service.
Access and Update: You may access, update, or correct your personal information by contacting us at hello@petbizstudio.com.
6. Children’s Privacy:
Our chatbot service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected personal information from a child under 13, please contact us immediately.
7. Changes to This Privacy Policy:
We may update this privacy policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website or through other means of communication.
8. Contact Us:
If you have any questions or concerns about this privacy policy or our handling of your personal information, please contact us at hello@petbizstudio.com.
By using our chatbot service, you consent to the collection, use, and disclosure of your personal information as described in this privacy policy.
